Frequently Asked Questions
Everything you need to know about bringing Bewilderment into your home.
What is the typical shipping timeframe for furniture items?
Standard shipping for small decor takes 3-5 business days, while larger furniture pieces typically arrive within 10-14 business days via our white-glove delivery partners.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are non-returnable.
Are your wood products sustainably sourced?
Yes, Bewilderment is committed to sustainability. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to minimize environmental impact.
Do you offer assembly services for large furniture?
We offer professional assembly as an add-on service at checkout. For 'White Glove' delivery selections, assembly and packaging removal are included in the service fee.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and offer flexible financing options through Klarna and Affirm for larger home investments.